Postage Information

Every pen is carefully packaged in a padded air-bubble envelope to ensure it arrives in perfect condition. It also comes with a velvet sleeve for added protection and a touch of elegance. If you’re looking for something extra special, other high-quality boxes are available for purchase separately.

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UK / Domestic Shipping

All UK orders are sent via Royal Mail Tracked 24 service, which typically takes 1–2 working days. The cost is £4.30—I know, postage prices keep climbing! But rest assured, this service ensures your pen reaches you quickly and safely.

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International Shipping

For orders outside the UK, I use Royal Mail’s International Signed and Tracked service. Delivery usually takes 5–12 working days and includes full tracking, insurance, and a signature requirement upon arrival for peace of mind. The cost for this service is £8.99.

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Lost or Missing Items

Occasionally, despite my best efforts, delays can happen. If your order seems late, it’s worth checking with your local postal sorting office—it’s possible they’ve already tried to deliver but couldn’t leave the parcel.

If your order still hasn’t arrived after 10 days, please contact me through the Feedback page. I’ll follow up with the carrier and work to resolve the issue. If necessary, I’ll offer a full refund, including any delivery charges, via your original payment method.